DELIVERY AND RETURNS
Delivery
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Each Pickles-Tableware product ordered is made to measure for the purchaser. The time to complete the personalized work of the product is approximately 10 working days from the day of the order. The product will therefore be delivered within a period of 5 days after manufacture.
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Return Policy
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You must inform Customer Service by email at the following address hello@pickles-tableware.com
You have up to 14 working days from the day after the date of receipt of your order to return your order to us, after agreement with customer service.
The return must be made in the original packaging and unused products. We strongly advise you to insure your package as you are responsible for it until we receive it. We also advise you to use a secure shipment, such as post by colissimo with tracking to return your order to Pickles-design for the attention of Axelle Lavergne, 13 rue Guy Moquet, 59340 Mouvaux, France and to keep the proof of dispatch, in the event of a dispute.
The cost of return shipping is the responsibility of the buyer and therefore yourself.
After verification we will refuse returns of products that could have been used, modified or damaged. We will refund the full value of your order, excluding delivery charges, within 30 days of receiving your return.
Refund policy
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Your refund will be credited to the buyer's credit card that was used to pay for the order on the site .
The processing time of your bank is not our responsibility and is beyond our control. It can therefore affect the repayment time, and can therefore take up to 10 working days.