TERMS OF SALES

These conditions of sale are concluded on the one hand by Axelle Lavergne residing at 13 rue Guy Moquet in Mouvaux, registered under the number SIRET 488 439 738 000 52 and managing the site www.pickles-tableware.com and, on the other hand , by any natural or legal person wishing to make a purchase via the website www.pickles-tableware.com hereinafter referred to as "the buyer".

In addition to this, you need to know more about it.

Article 1: object

These conditions of sale aim to define the contractual relationship between Axelle Lavergne and the buyer and the conditions applicable to any purchase made through the website www.pickles-tableware.com. The acquisition of a product through this site implies unreserved acceptance by the purchaser of these conditions of sale, which the purchaser acknowledges having read before placing his order. Before any transaction, the buyer declares on the one hand that the purchase of products on the site www.pickles-tableware.com is not directly related to his professional activity and is limited to strictly personal use and on the other hand to have full legal capacity, allowing it to engage under these general conditions of sale.

Axelle Lavergne retains the possibility of modifying these conditions of sale at any time, in order to comply with any new regulations or in order to improve the use of its site. Therefore, the applicable conditions will be those in force on the date of the order by the buyer.

In addition to this, you need to know more about it.

Article 2. Products

The products offered are those which appear on the site www.pickles-tableware.com belonging to Axelle Lavergne, within the limits of available stocks. Axelle Lavergne reserves the right to modify the product assortment at any time. Each product is presented on the website in the form of a description showing its main technical characteristics (use, composition, size, etc.). The photographs are as accurate as possible but do not bind the Seller in any way. Pickles-Tableware products are worked on old tableware support bases and therefore present imperfections and irregularities which are not the responsibility of Pickles-Tableware and do not engage its responsibility. The paint affixed to these products is for food use, lead-free and can be washed in the dishwasher. In addition, the support itself old does not go in the dishwasher, its decorations could be altered. Each Pickles-Tableware product ordered is made to measure for the Purchaser, the time taken to complete the personalized work of the product is approximately 10 working days from the day of the order. The sale of the products presented on the site www.pickles-tableware.com is intended for all buyers residing in countries which fully authorize the entry into their territory of these products.

In addition to this, you need to know more about it.

Article 3. Prices

The prices appearing on the product sheets of the internet catalog are prices in Euros (€) and are not subject to VAT. Axelle Lavergne reserves the right to modify its prices at any time, it being understood, however, that the price appearing in the catalog on the day of the order will be the only one applicable to the buyer. The prices indicated do not include delivery costs, invoiced in addition to the price of the products purchased according to the total amount of the order. In mainland France, in Europe, as well as internationally, a flat-rate contribution to shipping costs will be invoiced to the buyer, relative to the weight of the items ordered.

In addition to this, you need to know more about it.

Article 4. Order and payment terms

Before any order, the buyer must create an account on the site www.pickles-tableware.com. The account creation section is accessible directly from the connection bar located to the right of the menu. At each visit, the buyer, if he wishes to order or consult his account (order status, profile, etc.), must identify himself using this information. Axelle Lavergne offers the buyer to order and pay for their products in several stages, with 1 payment option to choose from:

- Secure payment by Paypal or credit card (via the PAYPAL system): the buyer selects the products he wishes to order in the “basket”, modifies if necessary (quantities, references, etc.), verifies the delivery address or by informs a new one. Then, the shipping costs are calculated and submitted to the buyer, along with the name of the carrier. Then, the buyer chooses the payment method of his choice: "Payment by Paypal". The next step is to check all the information, read and accept these general conditions of sale by checking the corresponding box, then invites them to validate their order by clicking on the "Confirm my order" button. Finally, the buyer is redirected to the secure PAYPAL interface in order to safely fill in his Paypal account or personal credit card references. If the payment is accepted, the order is registered and the contract definitively formed. Payment by Paypal account or by credit card is irrevocable. In the event of fraudulent use thereof, the buyer may demand the cancellation of the payment by card, the sums paid will then be credited or returned. The responsibility of the holder of a bank card is not engaged if the disputed payment has been proven fraudulently, remotely, without physical use of his card. To obtain reimbursement of the fraudulent debit and any bank charges that the operation may have generated, the cardholder must contest, in writing, the debit from his bank, within 70 days of the operation, or even 120 days. if the contract binding him to it so provides. The amounts withdrawn are reimbursed by the bank within a maximum period of one month after receipt of the written objection lodged by the holder. No cost of restitution of sums can be charged to the holder.

The confirmation of an order implies acceptance of these conditions of sale, the recognition of having full knowledge of them and the waiver of its own conditions of purchase. All the data provided and the recorded confirmation will constitute proof of the transaction. If the buyer has an e-mail address and if he has entered it on his order form, Axelle Lavergne will send him confirmation of the registration of his order by e-mail.

If the buyer wishes to contact Axelle Lavergne, he can do so either by mail to the following address: Axelle Lavergne, 13 rue Guy Moquet, 59420 Mouvaux; either by email at the following address: hello@pickles-tableware.com, or by phone at +33 6 61 39 13 55

In addition to this, you need to know more about it.

Article 5. Retention of title

Axelle Lavergne retains full and entire ownership of the products sold until the price has been fully collected, in principal, costs and taxes included.

In addition to this, you need to know more about it.

Article 6. Withdrawal

Under Article L121-20 of the Consumer Code, the buyer has a period of fourteen working days from the delivery of their order to exercise his right of withdrawal and thus return the product to the seller for exchange or refund without penalty, except for the cost of return.

In addition to this, you need to know more about it.

Article 7. Delivery

Deliveries are made to the nearest available relay point to the address indicated on the order form, which can only be in the agreed geographical area. Orders are made by La Poste via COLISSIMO for all orders outside mainland France, and via MONDIAL RELAY for mainland France. Delivery times are only indicative; if these exceed thirty days from the order, the sales contract may be terminated and the buyer reimbursed. Madame Axelle Lavergne can provide the buyer with the tracking number of their package by e-mail (Mondial Relay or the post office). The buyer is delivered to his home by his postman as part of a delivery by post. In the absence of the buyer, he will receive a calling card from his postman, which will allow him to collect the products ordered at the nearest post office, during a period indicated by the postal services. The risks associated with transport are the responsibility of the purchaser from the moment the items leave the premises of Pickles-Tableware of Madame Axelle Lavergne. The buyer is required to check, in the presence of the La Poste employee or the delivery person, the condition of the packaging of the goods and their contents on delivery. In the event of damage during transport, any protest must be made to the carrier within three days of delivery.

In addition to this, you need to know more about it.

Article 8. Guarantee

All products supplied by Madame Axelle Lavergne benefit from the legal guarantee provided for by articles 1641 and following of the Civil Code. In the event of non-conformity of a product sold, it can be returned to Mrs. Axelle Lavergne who will take it back, exchange it or reimburse it. All complaints, requests for exchange or reimbursement must be made by post to the following address: Madame Axelle Lavergne, 13 rue Guy Moquet, 59420 Mouvaux, France, within thirty days after delivery.

Article 9. Liability

Madame Axelle Lavergne, in the distance selling process, is only bound by an obligation of means. It cannot be held liable for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, interruption of service, or other unintentional problems.

Article 10. Exchanges and refunds

If following a delivery an item is received broken or defective, the customer will contact Madame Axelle Lavergne by email at hello@pickles-tableware.com within 48 hours of receipt of his order. The customer must indicate the status of his order via one or more digital photos attached to his complaint.

Pickles-Tableware will ship at its expense to the customer within 10 working days, a replacement product, depending on the availability of the old crockery support chosen in advance by the customer. If however this support is no longer available, it will be offered another similar one, then the customization work will be made to measure just like the order previously placed. The delivery of the chosen product will be made approximately 10 working days after the order is taken.

In addition to this, you need to know more about it.

Article 10. Intellectual property

All elements of the www.pickles-tableware.com site are and remain the intellectual and exclusive property of Axelle Lavergne. No one is authorized to reproduce, exploit, or use for any purpose whatsoever, even partially, elements of the site whether in the form of a photo, logo, visual or text.

In addition to this, you need to know more about it.

Article 11. Personal data

Madame Axelle Lavergne undertakes to preserve the confidentiality of the information provided by the buyer, which he would have to transmit for the use of certain services. Any information concerning him is subject to the provisions of Law No. 78-17 of January 6, 1978. As such, the Internet user has the right to access, modify and delete information concerning him. He can request it at any time by mail to the following address: Madame Axelle Lavergne, 13 rue Guy Moquet 59420 Mouvaux.

In addition to this, you need to know more about it.

Article 12. Settlement of disputes

These distance selling conditions are subject to French law. For all disputes or litigation, the competent court will be that of Lille.

In addition to this, you need to know more about it.
In addition to this, you need to know more about it.